Base: $18-$22ph depending on experience; bonus/equ...
Not specified (assumed to be on-site based on the job description).
Answer calls and emails promptly
Schedule appointments based on availability
Update client records in practice management system
AmeriVet is seeking a Customer Service Representative to enhance client experiences at their veterinary practice in Cottage Grove, CA. The ideal candidate will possess excellent communication skills, customer service experience, and a compassionate approach to client interaction
Job Summary
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
Employees receive tailored development programs, mentorship, and competitive pay including performance bonuses and 401(k) matching.
The role requires managing appointments, triaging inquiries, and maintaining organized records to support the medical team effectively.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative to enhance client experiences at their veterinary practice in Cottage Grove, CA. The ideal candidate will possess excellent communication skills, customer service experience, and a compassionate approach to client interaction.
Salary
Base: $18-$22/hr depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client records in practice management system
Process billing transactions and insurance claims
Demonstrate empathy with emotional clients
Nice-to-have
Prior veterinary or healthcare customer service experience
Ability to handle multiple tasks efficiently
Strong desire to provide compassionate service
Basic proficiency with online communication platforms