Sr Associate, Digital Renewal Sales Rep

Autodesk

North Sydney, Australia
Manage customer renewal cycles
Customer retention and growth
Crm and renewal tracking tools
The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth

Job Summary

  • The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
  • This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners.
  • A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working.

Matching Summary

The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.

Skills & Requirements

Must-have

  • Manage customer renewal cycles
  • Customer retention and growth
  • CRM and renewal tracking tools
  • Inside sales experience
  • Close customer renewals
  • Time management skills

Nice-to-have

  • Fast paced metric-driven environment
  • Collaboration with internal teams
  • Customer feedback gathering
  • Proactive retention actions

Key Requirements

  • 1-3 years experience
  • Bachelor's degree or equivalent
  • Experience closing deals or renewals
  • Proven ability to manage multiple cycles
  • Experience using CRM or renewal tracking systems

Work Rights

Not specified

Tailored Resume

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