Case Manager - Recovering Independance

409

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.
  • Employees will manage a caseload of workers' compensation claims within legislation and compliance guidelines while delivering a positive customer experience.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset with creative problem solving
  • High attention to detail and strong organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage complex and emotional situations effectively

Work Rights

Not specified

Tailored Resume

Cover Letter