Guest Services Staff - Goldenvoice San Francisco

Aegworldwide

San Francisco, CA, United States
On-site
Provide direct guest services
Operate coat check rooms
Scan tickets for entry
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue

Job Summary

  • Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue.
  • They are responsible for providing a safe environment for all guests beginning the moment they enter the facility.
  • The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

Matching Summary

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue.

Skills & Requirements

Must-have

  • Provide direct guest services
  • Operate coat check rooms
  • Scan tickets for entry
  • Administer applicable wristbands
  • Resolve guest complaints
  • Monitor guest conduct
  • Enforce venue policies and procedures
  • Act as emergency evacuation team member

Nice-to-have

  • Positive attitude
  • Superior customer service skills
  • Experience in events
  • Knowledge of music industry

Key Requirements

  • High School Diploma or its equivalency
  • 1-2 years of related work experience
  • Ability to work in varying conditions
  • Ability to lift 50 lbs. without assistance
  • Ability to stand, walk, and climb stairs for long periods of time

Work Rights

Not specified

Tailored Resume

Cover Letter