Technical Data Regional Support Analyst

Airbus Americas, Inc.

Herndon, VA, United States
Fully remote
Technical data support
Customer satisfaction
Technical data awareness
Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables across USA, Canada, and Latin America regions

Job Summary

  • Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables across USA, Canada, and Latin America regions.
  • Provide first-line support on Maintenance and Engineering Technical Data to customers, ensuring high satisfaction through familiarization and training.
  • Acquire customer feedback on Technical Data products, support, and services to identify areas for continuous improvement.

Matching Summary

Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables across USA, Canada, and Latin America regions.

Skills & Requirements

Must-have

  • Technical Data support
  • Customer satisfaction
  • Technical Data awareness
  • Customer feedback acquisition
  • OEM process experience

Nice-to-have

  • Continuous improvement identification
  • International travel readiness
  • Telework flexibility

Key Requirements

  • Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field
  • 3 years experience with Technical Data in aviation
  • 2 years OEM process experience in aviation
  • Experience in aircraft maintenance operations
  • Experience with airline and MRO organizations
  • Experience managing customer demands and expectations
  • Experience supporting Technical Data queries

Work Rights

Not specified

Tailored Resume

Cover Letter