Technical Specialist

39

Melbourne, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations, appeals, and reviews
Ability to coach and train case managers
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position offers flexibility to work from home up to 3 days per week once fully trained in either Melbourne or Canberra.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Salary reviews mentioned as part of entitlements

Skills & Requirements

Must-have

  • Strong experience administering SRC Act claims
  • Expertise in reconsiderations, appeals, and reviews
  • Ability to coach and train Case Managers
  • Knowledge of dispute resolution and mediation
  • Experience in fast-paced claim environments

Nice-to-have

  • Motivated self-starter with proactive mindset
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to recovery outcomes

Key Requirements

  • Demonstrated ability managing portfolio of claims
  • Strong written and verbal communication skills
  • Evidence of excellent decision making in Workers Compensation setting

Work Rights

Not specified

Tailored Resume

Cover Letter