Customer Success Specialist

Portside Inc

Remote
Remote
Support customer data onboarding
Transform and clean large datasets
Configure and monitor data imports
Portside is a leading provider of cloud-based software solutions for the global aviation industry

Job Summary

  • Portside is a leading provider of cloud-based software solutions for the global aviation industry.
  • In this role, you’ll help ensure high-quality data and a seamless customer experience for aviation companies across the US, Europe, the Middle East, Asia, and Latin America.
  • Opportunities for growth into customer success or product roles.

Matching Summary

Portside is a leading provider of cloud-based software solutions for the global aviation industry.

Skills & Requirements

Must-have

  • Support customer data onboarding
  • Transform and clean large datasets
  • Configure and monitor data imports
  • Troubleshoot data issues
  • Communicate with customers
  • Partner with product and engineering

Nice-to-have

  • Experience with data imports
  • CRM experience
  • Interest in aviation or finance

Key Requirements

  • 2+ years of experience in finance, accounting, auditing
  • Experience in customer service or support
  • Strong Excel or Google Sheets skills
  • High attention to detail
  • Strong English communication skills
  • Ability to work independently

Work Rights

Not specified

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