Not specified (could be inferred as hybrid or remote based on the nature of the role).
3+ years ehr implementation or support experience
Expert-level ehr troubleshooting and problem-solving
Ability to manage multiple complex client projects
Nordic Nannies is seeking an Application Advisor for their Epic Application Management team, responsible for EHR design, troubleshooting, and customer engagement. The role requires strong technical and communication skills to support complex client needs while mentoring colleagues
Job Summary
The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
Candidates must demonstrate the ability to navigate complex situations and guide internal and customer teams to resolutions while ensuring patient safety and regulatory compliance.
The position requires mentoring other team members, managing multiple projects simultaneously, and participating in on-call rotations including nights and weekends.
Matching Summary
Match Score: 85
Nordic Nannies is seeking an Application Advisor for their Epic Application Management team, responsible for EHR design, troubleshooting, and customer engagement. The role requires strong technical and communication skills to support complex client needs while mentoring colleagues.
Skills & Requirements
Must-have
3+ years EHR implementation or support experience
Expert-level EHR troubleshooting and problem-solving
Ability to manage multiple complex client projects
Proficiency with Microsoft Office applications
Strong written and verbal communication skills
Nice-to-have
ITIL process knowledge and certification
Previous management and project management experience
Sound judgment for patient safety and compliance
Experience mentoring team members
Adaptability to shifting customer needs
Key Requirements
Post-secondary education or equivalent experience
Certification in one or more EHR application modules
3+ years of experience implementing, training, or supporting EHR modules