Customer Service Representative Ii | Campinas/sp

Solenis Australia Pty Limited

Campinas, SP, Brazil
Hybrid
Order entry and processing
Customer complaint resolution
Internal and external communication
Solenis Australia Pty Limited is seeking a Customer Service Representative II for their Campinas, SP location, offering a hybrid work model. The ideal candidate should have experience in customer service, strong organizational and communication skills, and proficiency in Spanish and intermediate English

Job Summary

  • Perform order reception, verification, and entry into the system, as well as customer order inquiries.
  • Contribute to communication and resolution of internal and external customer complaints, and assist in communication between sales and other company areas.
  • Solenis is a global leader in specialty chemicals, providing sustainable solutions for water-intensive sectors and offering an excellent work environment with growth opportunities.

Matching Summary

Match Score: 85

Solenis Australia Pty Limited is seeking a Customer Service Representative II for their Campinas, SP location, offering a hybrid work model. The ideal candidate should have experience in customer service, strong organizational and communication skills, and proficiency in Spanish and intermediate English.

Skills & Requirements

Must-have

  • Order entry and processing
  • Customer complaint resolution
  • Internal and external communication
  • Process documentation and control
  • Collaboration across departments

Nice-to-have

  • Proactive problem solving
  • Emotional intelligence
  • Adaptability and flexibility
  • Commitment and planning
  • Interpersonal skills

Key Requirements

  • 1-2 years of experience
  • High school diploma
  • Advanced Spanish
  • Intermediate English
  • Intermediate Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter