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Manulife is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The ideal candidate will have experience in digital platforms and agile methodologies, focusing on enhancing member experiences through effective product delivery and collaboration with cross-functional teams.
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Job Summary
The role involves partnering with the Digital Strategy team to prioritize backlogs and deliver measurable outcomes for claims and coverage experiences.
Candidates will act as the voice of the member, collaborating with UX, development, QA, and customer service teams through the full delivery lifecycle.
Manulife offers a flexible environment with well-being support, customizable benefits including health and retirement plans, and opportunities for career growth.
Matching Summary
Match Score: 75
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Manulife is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The ideal candidate will have experience in digital platforms and agile methodologies, focusing on enhancing member experiences through effective product delivery and collaboration with cross-functional teams.
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Salary
Base: $85,300.00 - $135,300.00 CAD; Bonus/Equity: Incentive compensation tied to performance; Benefits: Health, dental, vision, pension, paid time off
Skills & Requirements
Must-have
3+ years Product Owner experience
Agile methodologies and product lifecycle
User story creation and acceptance criteria
Cross-functional team collaboration
Jira and Confluence tool proficiency
Nice-to-have
Strong written and verbal communication skills
Data-driven feature prioritization
Customer feedback translation to improvements
Analytics platform experience
Flexible work environment appreciation
Key Requirements
3+ years in Product Owner or similar role
Experience with digital platforms or customer experience
Proven ability to manage multiple priorities reliably