Senior Product Owner, Digital Member Experience

Manulife

Waterloo, Ontario, Canada
Base: $85,300.00 - $135,300.00 cad; bonus/equity: ...
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3+ years product owner experience
Agile methodologies and product lifecycle
User story creation and acceptance criteria
** Manulife is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The ideal candidate will have experience in digital platforms and agile methodologies, focusing on enhancing member experiences through effective product delivery and collaboration with cross-functional teams. **

Job Summary

  • The role involves partnering with the Digital Strategy team to prioritize backlogs and deliver measurable outcomes for claims and coverage experiences.
  • Candidates will act as the voice of the member, collaborating with UX, development, QA, and customer service teams through the full delivery lifecycle.
  • Manulife offers a flexible environment with well-being support, customizable benefits including health and retirement plans, and opportunities for career growth.

Matching Summary

Match Score: 75

** Manulife is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The ideal candidate will have experience in digital platforms and agile methodologies, focusing on enhancing member experiences through effective product delivery and collaboration with cross-functional teams. **

Salary

Base: $85,300.00 - $135,300.00 CAD; Bonus/Equity: Incentive compensation tied to performance; Benefits: Health, dental, vision, pension, paid time off

Skills & Requirements

Must-have

  • 3+ years Product Owner experience
  • Agile methodologies and product lifecycle
  • User story creation and acceptance criteria
  • Cross-functional team collaboration
  • Jira and Confluence tool proficiency

Nice-to-have

  • Strong written and verbal communication skills
  • Data-driven feature prioritization
  • Customer feedback translation to improvements
  • Analytics platform experience
  • Flexible work environment appreciation

Key Requirements

  • 3+ years in Product Owner or similar role
  • Experience with digital platforms or customer experience
  • Proven ability to manage multiple priorities reliably

Work Rights

Not specified

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