Front Desk Agent - Raffles The Red Sea (saudi National)

Raffles & Fairmont the Red Sea

Umluj, Saudi Arabia
On-site
Refined elegance and timeless luxury
Guest arrival and departure experience
Guest relations and service excellence
Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible

Job Summary

  • Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible.
  • Handle guest inquiries, requests, and concerns with professionalism, empathy, and a solution-oriented approach.
  • Uphold Raffles grooming, etiquette, and communication standards consistently.

Matching Summary

Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible.

Skills & Requirements

Must-have

  • Refined elegance and timeless luxury
  • Guest arrival and departure experience
  • Guest relations and service excellence
  • Operational excellence in hotel systems
  • Uphold brand standards and etiquette
  • Experience in pre-Opening stages

Nice-to-have

  • Graciousness and personalized service
  • Understanding of Ultra-Luxury guest expectations
  • Proactive and anticipatory approach
  • Cultural sensitivity in every interaction

Key Requirements

  • Minimum 1–2 years of experience in Front Office or Guest Services
  • Experience with hotel property management systems (Opera or equivalent)
  • Fluency in English required
  • Experience in pre-Opening is a must

Work Rights

Saudi National

Tailored Resume

Cover Letter