Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$39,930 - $43,923; not specified; benefits eligibl...
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Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
** The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing agent for its Facilities Management department. The role involves greeting customers, managing maintenance requests, and overseeing key inventory, all while maintaining effective communication about work status and building operations. **

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • This position will administer key inventory, take payments/deposits for keys, and process information for vehicle rentals.
  • As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing agent for its Facilities Management department. The role involves greeting customers, managing maintenance requests, and overseeing key inventory, all while maintaining effective communication about work status and building operations. **

Salary

$39,930 - $43,923; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Customer-facing agent
  • Answering departmental switchboard
  • Receiving maintenance requests
  • Administering campus Key Center
  • Key inventory management
  • Proactive customer communication

Nice-to-have

  • Harmonious working relationships
  • Proactive communication skills
  • Transformational opportunities
  • Welcoming climate
  • Nurturing creativity

Key Requirements

  • High school diploma or equivalent
  • Two years of specialized experience
  • General office experience
  • Demonstrated good customer service skills
  • Familiarity with FAMIS
  • Familiarity with Workday

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter