Job Summary

• You partner with our initial customers to drive product value and develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value.
• You will evolve and iterate on our customer onboarding strategy and work with internal teams and customers to drive adoption, engagement and growth.
• You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders, acting as the voice of the customer to gather feedback and help shape the product roadmap.

Matching Summary

Salary

Base: $102,300 - $159,000; Bonus/Equity: variable/incentive compensation and equity (when applicable); Benefits: health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away, family leave programs

Skills & Requirements

Key Requirements

• 7+ years of account management, implementation, or sales experience in software/SaaS
• Experience explaining technical solutions and building business cases
• Experience supporting large enterprise customer deployments
• Experience building strong internal and external relationships with senior executives
• Bachelor’s degree completed
• Willing to travel 10-25% of the time

Work Rights