Customer Support Representative

Aristocrat Leisure

Auckland, New Zealand
Respond to customer queries promptly
Build and allocate service jobs
Monitor and report on service calls
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.

Skills & Requirements

Must-have

  • Respond to customer queries promptly
  • Build and allocate service jobs
  • Monitor and report on service calls
  • Adhere to WHS regulations
  • Microsoft Office and Salesforce experience

Nice-to-have

  • Develop rapport with collaborators
  • Professional personal presentation
  • Embrace Aristocrat values
  • Gaming machine operations knowledge

Key Requirements

  • Proven background in customer support
  • Basic to intermediate software experience
  • Experience working within a team
  • Mandatory background screening
  • Authorized to work in New Zealand

Work Rights

Authorized to work in New Zealand

Tailored Resume

Cover Letter