KONE Corporation is seeking a Technical Support Engineer to provide remote and on-site support for installation issues, focusing on technical assistance across various platforms including software and digital tools. The role emphasizes collaboration, training, and adherence to safety protocols within a culture that values innovation and employee engagement
Job Summary
The role involves providing remote and on-site technical support for installation, digital, software, and product development issues to ensure customer specifications and safety requirements are met.
Responsibilities include developing installation methods and troubleshooting tools, delivering training to local trainers and employees, and creating quality reports to address corrective actions.
The company fosters an innovative and collaborative culture emphasizing employee engagement, sustainability, ethical business practices, and offers opportunities for career and personal growth.
Matching Summary
Match Score: 85
KONE Corporation is seeking a Technical Support Engineer to provide remote and on-site support for installation issues, focusing on technical assistance across various platforms including software and digital tools. The role emphasizes collaboration, training, and adherence to safety protocols within a culture that values innovation and employee engagement.
Skills & Requirements
Must-have
Remote and on-site technical support
Installation method development
Troubleshooting tools development
Safety procedure compliance
Training delivery and coordination
Quality reporting and corrective actions
Nice-to-have
People leadership and team management
Competence development facilitation
Collaborative working environment
Sustainability and ethical business practices
Employee engagement focus
Key Requirements
Experience in technical field support
Knowledge of safety and installation standards
Ability to conduct training sessions
Team leadership experience (for team leader roles)