Customer Services Officer

Hong Kong Jockey Club -THE-

Guangzhou, Guangdong, China
Customer relationship building
Problem-solving skills
Team leadership
Responsible for building and maintaining relationships with a designated group of customers to ensure an exceptional racecourse experience

Job Summary

  • Responsible for building and maintaining relationships with a designated group of customers to ensure an exceptional racecourse experience.
  • Manages customer feedback and ensures adherence to the Club's policies and standards.
  • Collaborates with various internal operational units to ensure effective execution of operations.

Matching Summary

Responsible for building and maintaining relationships with a designated group of customers to ensure an exceptional racecourse experience.

Skills & Requirements

Must-have

  • customer relationship building
  • problem-solving skills
  • team leadership
  • operational coordination
  • customer feedback management

Nice-to-have

  • event coordination
  • multilingual skills
  • positive attitude

Key Requirements

  • Bachelor's degree
  • 3 years of customer-facing experience
  • experience in airline or hospitality industry

Work Rights

Not specified

Tailored Resume

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