Loss Mitigation Liaison I-5

Mnbankandtrust

Getzville, New York, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
1 year collections or customer service experience
Ability to communicate effectively over phone
Proficiency with word processing and spreadsheet software
This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing

Job Summary

  • This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing.
  • The role requires taking inbound and outbound calls to delinquent borrowers while maintaining strict compliance with all state and federal laws.
  • Employees must adhere to internal control standards and promote an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year collections or customer service experience
  • Ability to communicate effectively over phone
  • Proficiency with word processing and spreadsheet software

Nice-to-have

  • Bachelor's degree preferred
  • Mortgage collections experience
  • Knowledge of M&T systems
  • Promote environment supporting belonging

Key Requirements

  • Combined 4 years higher education and/or work experience
  • Minimum 1 year collections or customer service experience
  • Excellent communication and customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter