German Speaking Customer Support Representative

Intelex

Eindhoven, Netherlands
Not specified; not specified; flexible office hour...
On-site (minimum 3 days in the office)
Fluency in speaking and writing german
Intermediate vocational degree or two years experience
Experience with oracle or sap systems
Intelex is seeking a German-speaking Customer Support Representative to join their Service Desk Team in Eindhoven, Netherlands. The role involves managing customer inquiries related to calibration and repair services, requiring strong communication skills and a proactive problem-solving attitude

Job Summary

  • You will serve as the primary connection between EMEA customers and internal Service Technicians and Logistics teams.
  • The role involves processing service requests, managing RMAs, and handling email communications for calibration and repair units.
  • Employees enjoy flexible office hours starting between 7:30 and 9am with a hybrid work model requiring three days in the office.

Matching Summary

Match Score: 85

Intelex is seeking a German-speaking Customer Support Representative to join their Service Desk Team in Eindhoven, Netherlands. The role involves managing customer inquiries related to calibration and repair services, requiring strong communication skills and a proactive problem-solving attitude.

Salary

Not specified; Not specified; Flexible office hours and hybrid work model

Skills & Requirements

Must-have

  • Fluency in speaking and writing German
  • Intermediate vocational degree or two years experience
  • Experience with Oracle or SAP systems

Nice-to-have

  • Knowledge of French or Dutch languages
  • Strong team player attitude
  • Proactive problem-solving skills

Key Requirements

  • Intermediate vocational degree (MBO)
  • Minimum two years of customer support experience
  • Fluency in English and German

Work Rights

Not specified

Tailored Resume

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