Customer Service Specialist – After Sales

TD SYNNEX

Prague, Czech Republic
Hybrid (2-3 days at the office per week)
Email-based customer support
After-sales query management
Shipment and delivery issue resolution
TD SYNNEX is seeking a Customer Service Specialist for their After Sales team, focusing on providing email-based support for customers in the Nordic region. The role is ideal for individuals looking to grow in a structured, international environment with opportunities for professional development

Job Summary

  • The Customer Service Specialist (After Sales) supports customers across the Nordic region by managing after-sales queries related to shipments, returns, invoices, and credit notes.
  • This is a junior role, ideal for someone looking to develop within a structured, international environment, with a hybrid work model (2-3 days at the office per week).
  • TD SYNNEX offers comprehensive benefits, continuous learning opportunities, and a clear progression plan, valuing diversity, equity, and inclusion.

Matching Summary

Match Score: 85

TD SYNNEX is seeking a Customer Service Specialist for their After Sales team, focusing on providing email-based support for customers in the Nordic region. The role is ideal for individuals looking to grow in a structured, international environment with opportunities for professional development.

Skills & Requirements

Must-have

  • Email-based customer support
  • After-sales query management
  • Shipment and delivery issue resolution
  • Invoice discrepancy handling
  • Credit note adjustments
  • Written communication skills

Nice-to-have

  • Solution-oriented mindset
  • Continuous learning
  • Positive attitude
  • Team player
  • International environment

Key Requirements

  • 1+ year experience in customer service
  • Experience in after-sales, order management, or logistics is a plus
  • Basic to intermediate Microsoft Excel and Word skills
  • SAP R/3 experience preferred

Work Rights

Not specified

Tailored Resume

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