Customer Service Officer (contract)

821

Minimum 2 years in customer service industry
2 years in call centre support experience
Ability to work under pressure and fast-pace environment
The role involves greeting customers, handling calls, and acting as the first point of contact for customer support requests

Job Summary

  • The role involves greeting customers, handling calls, and acting as the first point of contact for customer support requests.
  • Employees must log all inbound and outbound calls accurately in the CRM system and ensure mobility services are offered.
  • The position requires optimizing workshop capacities by effectively assigning cars to service centers and assisting with special product campaigns.

Matching Summary

The role involves greeting customers, handling calls, and acting as the first point of contact for customer support requests.

Skills & Requirements

Must-have

  • Minimum 2 years in Customer Service industry
  • 2 years in Call Centre support experience
  • Ability to work under pressure and fast-pace environment

Nice-to-have

  • Good communication skills
  • Strong customer service skills
  • Experience with CRM systems

Key Requirements

  • Minimum 'O' Levels education
  • 2 years in Customer Service industry
  • 2 years in Call Centre support

Work Rights

Not specified

Tailored Resume

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