Teamleader Customer Service Support

SGS Australia Pty Ltd

Antwerpen, Belgium
Competitive pyy; meal vouchers of €9; insurance + ...
On-site
People management and operational follow-up
Customer-oriented communication
Process improvement and efficiency
As Teamleader Customer Service Support, you will lead an administrative team of about ten colleagues, ensuring smooth, correct, and customer-oriented operations

Job Summary

  • As Teamleader Customer Service Support, you will lead an administrative team of about ten colleagues, ensuring smooth, correct, and customer-oriented operations.
  • You will be responsible for daily management, coaching, and motivation of the team, as well as overseeing order and certificate processing and proactive customer communication.
  • SGS offers a challenging and responsible job in an international company with job security, competitive pay, meal vouchers, insurance, and a bike lease plan.

Matching Summary

As Teamleader Customer Service Support, you will lead an administrative team of about ten colleagues, ensuring smooth, correct, and customer-oriented operations.

Salary

Competitive pay; Meal vouchers of €9; Insurance and bike lease plan

Skills & Requirements

Must-have

  • People management and operational follow-up
  • Customer-oriented communication
  • Process improvement and efficiency

Nice-to-have

  • Positive team leadership
  • Commercial flair
  • Proactive problem-solving

Key Requirements

  • Stable experience in administration or customer service
  • Coordinating role experience preferred
  • Proficiency in Dutch and English
  • Experience with IT and administrative systems
  • Experience managing a team of ±10 employees

Work Rights

Not specified

Tailored Resume

Cover Letter