Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group
Job Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
The position involves proactively managing mental health and physical claims while liaising with multiple stakeholders to implement strategies that achieve optimal outcomes.
EML provides a diverse and collaborative team culture with benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and comprehensive learning opportunities.
Matching Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
Salary
Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme + salary reviews
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
Nice-to-have
Allied health background preferred
Rehabilitation or disability support experience
Strategic thinking for cost minimization
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)