Brigham and Women's Faulkner Hospital is seeking a Patient Service Representative to manage outpatient registration and scheduling at their Shaughnessy-Kaplan Rehabilitation Hospital in Peabody, MA. The ideal candidate will have experience in a medical setting and strong customer service skills, with a focus on teamwork and operational excellence
Job Summary
Oversee and perform all activities associated with outpatient registration and scheduling, including supporting front office staff.
Coordinate demographic and insurance intake, computerized registration, scheduling, and insurance verification with a customer service-oriented approach.
Demonstrate evidence of advanced operational knowledge, teaching, professional involvement, and outpatient center marketing for the Advanced Patient Service Representative role.
Matching Summary
Match Score: 85
Brigham and Women's Faulkner Hospital is seeking a Patient Service Representative to manage outpatient registration and scheduling at their Shaughnessy-Kaplan Rehabilitation Hospital in Peabody, MA. The ideal candidate will have experience in a medical setting and strong customer service skills, with a focus on teamwork and operational excellence.
Salary
$21.92 - $35.26/Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Customer service oriented approach
Computerized registration
Insurance coverage verification
Answering phones and assisting customers
Medical record setup and maintenance
Nice-to-have
Advanced operational knowledge
Teaching and professional involvement
Outpatient center marketing
Community involvement
Uphold organizational values
Key Requirements
High School Diploma or Equivalent required
Associate's Degree Related Field of Study preferred
Two years experience in a medical/physicians office setting
Experience with insurance benefits
Computer proficiency required
Highly developed communications and interpersonal skills