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The Learning & Development Manager position at Hotel Chadstone Melbourne MGallery in Khao Lak, Thailand, is focused on creating and implementing training programs aligned with the hotel's business goals and employee development needs. The ideal candidate should have at least two years of experience in a luxury hotel environment, preferably with AccorHotels, and possess strong communication and analytical skills.
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Job Summary
Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience.
Matching Summary
Match Score: 75
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The Learning & Development Manager position at Hotel Chadstone Melbourne MGallery in Khao Lak, Thailand, is focused on creating and implementing training programs aligned with the hotel's business goals and employee development needs. The ideal candidate should have at least two years of experience in a luxury hotel environment, preferably with AccorHotels, and possess strong communication and analytical skills.
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Skills & Requirements
Must-have
Develop and implement L&D strategies
Design and deliver training sessions
Collaborate with department heads
Integrate global brand initiatives
Uphold brand standards
Nice-to-have
Commitment to guest experience
Supportive team environment
Diversity and inclusion focus
Key Requirements
Minimum 2 years experience in luxury hotel
Prior experience in delivering on the job training within AccorHotels
Ability to analyze data and trends
Excellent communication and customer service skills in English