Service Manager

Cortland

Template
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Diagnose complex maintenance issues
Lead maintenance technician team
Manage preventative maintenance schedules
** Cortland is seeking a Service Manager to lead the maintenance team at a multifamily community, ensuring safety, functionality, and resident satisfaction. The ideal candidate will possess strong technical skills, leadership abilities, and customer service orientation, with a focus on efficiency and preventive maintenance. The role offers the opportunity to work in a dynamic environment that values innovation and high performance. **

Job Summary

  • This role is responsible for leading the maintenance team to ensure the physical integrity, safety, and functionality of a multimillion-dollar multifamily community.
  • The Service Manager must possess strong technical expertise to diagnose and resolve complex issues across electrical, plumbing, HVAC, and security systems while guiding the team in preventative programs.
  • Cortland offers a high-performance environment that empowers top talent with autonomy and resources to deliver results and advance their careers.

Matching Summary

Match Score: 75

** Cortland is seeking a Service Manager to lead the maintenance team at a multifamily community, ensuring safety, functionality, and resident satisfaction. The ideal candidate will possess strong technical skills, leadership abilities, and customer service orientation, with a focus on efficiency and preventive maintenance. The role offers the opportunity to work in a dynamic environment that values innovation and high performance. **

Skills & Requirements

Must-have

  • Diagnose complex maintenance issues
  • Lead maintenance technician team
  • Manage preventative maintenance schedules
  • Oversee maintenance budget allocation
  • Coordinate with outside vendors
  • Ensure safety protocol compliance

Nice-to-have

  • Multifamily industry experience preferred
  • Strong customer service orientation
  • Hands-on repair capability
  • Mentorship and training skills
  • Proactive problem detection

Key Requirements

  • 3-5+ years maintenance experience
  • Universal EPA certification required
  • CPO certification required
  • Valid Class E driver's license
  • High school diploma or equivalent
  • Knowledge of EPA, OSHA, ADA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter