Box Office Supervisor

Ticketmaster Canada

Vancouver, BC, Canada
Base: $21.25 cad ph; bonus/equity: not specified; ...
1-2 years sales or customer service experience
Availability for evenings, weekends, and holidays
Strong verbal and written communication skills
This role is responsible for supervising local box offices and managing daily operations including staff scheduling and training

Job Summary

  • This role is responsible for supervising local box offices and managing daily operations including staff scheduling and training.
  • The position requires a strong commitment to superior customer service while resolving escalations and maintaining cash control.
  • Ticketmaster Canada seeks individuals who are passionate about connecting fans to live events in an inclusive and diverse culture.

Matching Summary

This role is responsible for supervising local box offices and managing daily operations including staff scheduling and training.

Salary

Base: $21.25 CAD per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1-2 years sales or customer service experience
  • Availability for evenings, weekends, and holidays
  • Strong verbal and written communication skills
  • Cash control and balancing experience
  • Ability to work under pressure with minimal supervision

Nice-to-have

  • Experience with event ticketing systems
  • Familiarity with POS system operations
  • Detail-oriented multi-tasking abilities
  • Empathy and conflict resolution skills
  • Passion for live entertainment industry

Key Requirements

  • Minimum 1-2 years experience in sales or customer service
  • Must be available on weekends, evenings, and holidays
  • General office and cash handling experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter