Dealer Success Manager

Capital One

Plano, TX, United States
Base: $109,900 - $125,400; bonus/equity: performan...
Strategic consultant
Customer-centric partner
Navigator platform expertise
Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process

Job Summary

  • Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.
  • Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle.
  • This position will be traveling up to 50% within the United States.

Matching Summary

Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.

Salary

Base: $109,900 - $125,400; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Strategic Consultant
  • Customer-Centric Partner
  • Navigator Platform expertise
  • Process improvement
  • Training enablement
  • Relationship management

Nice-to-have

  • Team environment
  • Agile environment adaptability
  • Analytical skills
  • Attention to detail
  • Interpersonal skills

Key Requirements

  • High School diploma, GED or equivalent certification
  • At least 1 year of experience in Process Management
  • At least 1 year of experience in Relationship management
  • Bachelors Degree
  • 2+ years of experience in Process Management
  • 2+ years of experience in Relationship management

Work Rights

Not specified

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