Community Moderator Senior Analyst

Salesforce

Customer-facing role experience
Strong written and verbal communication
Community engagement strategies
Salesforce Global Support is a key pillar in delivering success to customers worldwide

Job Summary

  • Salesforce Global Support is a key pillar in delivering success to customers worldwide.
  • The Community Moderator Senior Analyst will ensure high-quality engagement and a safe environment for community members.
  • Salesforce promotes a strong customer-centric culture and values innovation.

Matching Summary

Salesforce Global Support is a key pillar in delivering success to customers worldwide.

Skills & Requirements

Must-have

  • customer-facing role experience
  • strong written and verbal communication
  • community engagement strategies

Nice-to-have

  • experience in technical customer support
  • familiarity with Salesforce products
  • ability to work with dispersed teams

Key Requirements

  • minimum 2 years of experience
  • experience managing or moderating an online community
  • Salesforce Administrator Certification willingness

Work Rights

Not specified

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