Part Time - Food Service - Customer Service Team Lead
Penn State University
University Park, Pennsylvania, USA
Hybrid
Leadership and direction
Customer service policies
Train, coach, lead, and direct
Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers
Job Summary
Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers.
Job Duties include maintaining knowledge of University customer service policies, training personnel, opening and closing operations, and handling complex customer issues.
The hours for this opening will be primarily evening and weekend hours, 20 to 24 hours per week.
Matching Summary
Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers.