8+ years enterprise software application development
8+ years salesforce platform troubleshooting experience
2+ years hands-on ai/ml integration experience
The role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
The role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Candidates must possess deep expertise in troubleshooting technical issues across Application, Database, Network, and Integration layers on the Salesforce platform.
Workday offers a flexible work approach requiring at least 50% time in-office or field per quarter alongside competitive compensation including bonus and stock grants.
Matching Summary
The role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described as available via link
Skills & Requirements
Must-have
8+ years enterprise software application development
8+ years Salesforce platform troubleshooting experience
2+ years hands-on AI/ML integration experience
Deep understanding of Salesforce Data Cloud ingestion
Proven debugging of LLM-based applications
Nice-to-have
Familiarity with RAG patterns for Agentforce
Ability to rapidly prototype in Sandbox environments
Knowledge of IT service management best practices
Experience with MuleSoft integration layers
Strong mentorship and documentation skills
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development