Service Coordinator

Motionsolutions

Nisku, , Canada
On-site
Customer inquiry response
Order entry and processing
Service technician scheduling
Motionsolutions is seeking a Service Coordinator in Nisku, Canada, responsible for ensuring customer satisfaction through order management, relationship building, and service scheduling. The ideal candidate should possess strong communication and negotiation skills, mechanical aptitude, and proficiency in relevant software

Job Summary

  • The Service Coordinator ensures customer expectations are accurately determined and fully met, potentially supporting specific customers.
  • Key responsibilities include responding to customer inquiries, providing quotes, handling order entry, and managing service technician schedules.
  • The role involves influencing gross profit through price negotiation and building customer relationships to drive repeat business.

Matching Summary

Match Score: 85

Motionsolutions is seeking a Service Coordinator in Nisku, Canada, responsible for ensuring customer satisfaction through order management, relationship building, and service scheduling. The ideal candidate should possess strong communication and negotiation skills, mechanical aptitude, and proficiency in relevant software.

Skills & Requirements

Must-have

  • Customer inquiry response
  • Order entry and processing
  • Service technician scheduling
  • Product sourcing
  • Cost-effective shipping determination

Nice-to-have

  • Customer relationship building
  • Process improvement drive
  • Negotiating sale and purchase prices

Key Requirements

  • High school diploma or GED
  • Proficiency with Microsoft Office suite
  • Mechanical aptitude
  • Industrial repair shop experience
  • Ability to read/interpret drawings
  • Experience with Microsoft Project
  • 2D and/or 3D modeling experience utilizing AutoCAD
  • Reliability, organization, and attention to detail
  • Excellent communication skills
  • Ability to multi-task and time management skills
  • Strong negotiation skills
  • Basic product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter