Communications Ctr Coord Ii

University of Rochester

Rochester, New York, United States of America
Hourly: $18.71 - $25.27; bonus/equity: not specifi...
Hipaa compliance knowledge
Emergency code response experience
High volume call handling skills
The University of Rochester is committed to fostering an inclusive culture where all community members can thrive

Job Summary

  • The University of Rochester is committed to fostering an inclusive culture where all community members can thrive.
  • This role involves handling emergency alarms, codes, and STAT pages for critical patient care issues including trauma and rapid response teams.
  • Employees must independently determine appropriate next steps for sensitive patient information requests while adhering to strict HIPAA standards.

Matching Summary

The University of Rochester is committed to fostering an inclusive culture where all community members can thrive.

Salary

Hourly: $18.71 - $25.27; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Emergency code response experience
  • High volume call handling skills
  • Pager system troubleshooting ability
  • Patient information triage expertise

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work under pressure
  • Team collaboration mindset
  • Customer service de-escalation skills
  • Microsoft Office proficiency

Key Requirements

  • High School Diploma required
  • 2-5 years hospital or call center experience preferred
  • Communications or Business Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter