Logistics Customer Service Representative (mandarin/cantonese Markets)

Halfspace ApS

Not specified
Mandarin/cantonese language proficiency
English language proficiency
1-2 years logistics experience
Halfspace ApS is seeking a Logistics Customer Service Representative fluent in Mandarin or Cantonese to support logistics operations and enhance customer experience through effective communication and problem-solving. The ideal candidate should have 1-2 years of experience in logistics customer service and strong attention to detail

Job Summary

  • The role supports end-to-end logistics and customer experience for OnProcess Technology's clients.
  • Candidates must possess strong language proficiency in both Mandarin/Cantonese and English to handle diverse communications.
  • The position requires resolving customer complaints, updating databases accurately, and following strict service level agreements.

Matching Summary

Match Score: 85

Halfspace ApS is seeking a Logistics Customer Service Representative fluent in Mandarin or Cantonese to support logistics operations and enhance customer experience through effective communication and problem-solving. The ideal candidate should have 1-2 years of experience in logistics customer service and strong attention to detail.

Skills & Requirements

Must-have

  • Mandarin/Cantonese language proficiency
  • English language proficiency
  • 1-2 years logistics experience
  • Shipment and delivery inquiry handling
  • SLA and escalation process adherence

Nice-to-have

  • High attention to detail
  • Strong communication skills
  • Results-driven action orientation
  • Cross-functional program collaboration

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years experience in logistics or BPO
  • Bilingual in Mandarin/Cantonese and English

Work Rights

Not specified

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