Director Of Implementation And Technical Account Management

Jobgether

Portugal
On-site
Global technical support strategy
Client product integration and adoption
Lead high-performing teams
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products

Job Summary

  • This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
  • You will lead a high-performing team, defining strategy, setting objectives, and establishing key metrics to drive operational excellence.
  • This role blends hands-on technical guidance with strategic decision-making, including customer advocacy, product integration oversight, and collaboration with engineering and product teams.

Matching Summary

This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.

Skills & Requirements

Must-have

  • Global technical support strategy
  • Client product integration and adoption
  • Lead high-performing teams
  • Operational excellence metrics
  • Customer success technical direction

Nice-to-have

  • Proactive results-driven leader
  • Balance global strategy with localized execution
  • Influence senior stakeholders
  • Hands-on technical guidance

Key Requirements

  • Leadership experience in implementation and technical account management

Work Rights

Not specified

Tailored Resume

Cover Letter