Associate Manager It Administrator

Lifespace Communities

Prairie Village, Kansas, US
Base: $27.24-$37.47 ph; bonus/equity: not specifie...
Fully remote
2-5 years it support experience
Willingness to work 24x7x365 on-call
Customer-facing service delivery skills
This newly created role offers a unique opportunity to enhance onsite IT support with a customer-facing, service-driven approach

Job Summary

  • This newly created role offers a unique opportunity to enhance onsite IT support with a customer-facing, service-driven approach.
  • The position requires owning root cause analysis for community-level severity 1 and 2 outages while maintaining high resident satisfaction.
  • Lifespace Communities is launching an exciting Tech Bar as part of a company-wide IT transformation to deliver personalized experiences.

Matching Summary

This newly created role offers a unique opportunity to enhance onsite IT support with a customer-facing, service-driven approach.

Salary

Base: $27.24-$37.47 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years IT support experience
  • Willingness to work 24x7x365 on-call
  • Customer-facing service delivery skills

Nice-to-have

  • Experience in healthcare industry IT
  • Professional certifications like MCP or MCSE
  • Ability to coach business stakeholders

Key Requirements

  • Associate's degree in MIS, CS, or Business preferred
  • Professional certification (e.g., CompTIA) preferred
  • 2-5 years demonstrated IT support progression

Work Rights

Not specified

Tailored Resume

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