It Specialist 2

ALS

Base: $70,000-$80,000 annually; bonus/equity: not ...
Fully remote
Intermediate active directory management
Exchange and office365 troubleshooting
Windows server installation and management
The role involves providing IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to scientific testing

Job Summary

  • The role involves providing IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to scientific testing.
  • Candidates must possess intermediate skills in Active Directory, Exchange/Office365, and Windows Server administration to handle escalated technical issues.
  • The position offers a competitive salary range of $70,000-$80,000 annually along with comprehensive benefits including medical, dental, vision, and retirement plans.

Matching Summary

The role involves providing IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to scientific testing.

Salary

Base: $70,000-$80,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, life insurance, retirement match, and wellness programs

Skills & Requirements

Must-have

  • Intermediate Active Directory management
  • Exchange and Office365 troubleshooting
  • Windows Server installation and management
  • Network hardware and protocol knowledge
  • ServiceDesk Plus ticketing system usage

Nice-to-have

  • Strong communication and de-escalation skills
  • Willingness to travel in Pacific Northwest
  • Experience with VPN troubleshooting
  • Ability to work rotating on-call shifts

Key Requirements

  • Minimum 6 years technical support experience
  • High school diploma or GED required
  • Experience in Windows desktop and server environments
  • Eligibility to work in the US as Citizen or Permanent Resident

Work Rights

Must be a Citizen or Permanent Resident of the US, or hold/obtain a valid working visa

Tailored Resume

Cover Letter