Client Service Escalation Specialist, Costar - London

CoStar Group

London, United Kingdom
Not specified; not specified; full private medical...
French language skills written and spoken
Experience in customer service
Ability to work under pressure
The role involves serving as the primary point of contact for escalated internal and external customer issues regarding CoStar products and services

Job Summary

  • The role involves serving as the primary point of contact for escalated internal and external customer issues regarding CoStar products and services.
  • Candidates must possess professional French language skills at a business level to effectively communicate with clients and resolve complex inquiries.
  • The company offers a collaborative culture with benefits including private medical cover, dental insurance, and 28 days of annual leave.

Matching Summary

The role involves serving as the primary point of contact for escalated internal and external customer issues regarding CoStar products and services.

Salary

Not specified; Not specified; Full private medical cover, dental cover, Life Assurance, 28 days annual leave, competitive pension

Skills & Requirements

Must-have

  • French language skills written and spoken
  • Experience in customer service
  • Ability to work under pressure

Nice-to-have

  • Knowledge of commercial real estate
  • Excellent interpersonal skills
  • Flexible and adaptable mindset

Key Requirements

  • Bachelor's degree or equivalent experience
  • Business/professional level French proficiency
  • Customer service experience building rapport

Work Rights

Not specified

Tailored Resume

Cover Letter