Integrity Investigations And Monitoring (iim) Helpline Coordinator

ABB Inc

Bangalore, India
Hybrid
Business ethics helpline management
Integrity case management system
Triage and assignment of concerns
You will be responsible for managing allegations reported to the Business Ethics Helpline, from opening cases and allocating to appropriate internal investigating resources in consultation with IIM leadership, to independently supporting the reporting process, and supervising the maintenance of the Helpline and its associated case management system

Job Summary

  • You will be responsible for managing allegations reported to the Business Ethics Helpline, from opening cases and allocating to appropriate internal investigating resources in consultation with IIM leadership, to independently supporting the reporting process, and supervising the maintenance of the Helpline and its associated case management system.
  • Responsibilities include managing the receipt of allegations, ensuring proper triage, supervising the operation of the integrity case management system, and supporting data preparation for internal and external reporting.
  • The role requires a Bachelor in Law, Commerce, Project Management, with 3-5 years of relevant professional experience in legal and integrity operations, and a general understanding of legal technology and operations platforms.

Matching Summary

You will be responsible for managing allegations reported to the Business Ethics Helpline, from opening cases and allocating to appropriate internal investigating resources in consultation with IIM leadership, to independently supporting the reporting process, and supervising the maintenance of the Helpline and its associated case management system.

Skills & Requirements

Must-have

  • Business Ethics Helpline management
  • Integrity case management system
  • Triage and assignment of concerns
  • Data preparation for reporting
  • Onsite/Hybrid work model

Nice-to-have

  • Collaborate in international environment
  • Handle sensitive information discreetly
  • Proactive and can-do attitude
  • Strong stakeholder management skills
  • Additional languages are an advantage

Key Requirements

  • 3-5 years relevant professional experience
  • Bachelor in Law, Commerce, Project Management
  • General understanding of legal technology
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter