Access Navigator - Full-time - Ochsner Therapy & Wellness - Southshore

Ochsner Health

Jefferson, US
Fully remote
Manage high-end access navigation
Referral management via electronic work queues
Provide exceptional customer service
Ochsner Health is seeking a Full-time Access Navigator for its Therapy & Wellness division to manage patient referral processes and provide exceptional customer service. The ideal candidate will possess strong communication skills and relevant experience in appointment scheduling or customer service

Job Summary

  • This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
  • Additionally, this job will provide access navigation support through referral management via electronic work queues and phone capabilities.
  • The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Full-time Access Navigator for its Therapy & Wellness division to manage patient referral processes and provide exceptional customer service. The ideal candidate will possess strong communication skills and relevant experience in appointment scheduling or customer service.

Skills & Requirements

Must-have

  • Manage high-end access navigation
  • Referral management via electronic work queues
  • Provide exceptional customer service
  • Collaborate with internal departments
  • Maintain organized record keeping systems

Nice-to-have

  • Commitment to serve, heal, lead, educate, and innovate
  • Making a difference that matters
  • Discover your future today

Key Requirements

  • High School diploma or equivalent
  • 2 years' experience in appointment scheduling, customer service, or related field
  • Proficient with Windows-style applications

Work Rights

Not specified

Tailored Resume

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