Responsable / Lead, Full Time - Centre Rockland

Jordancreektowncenter

Not specified (potentially onsite based on the nature of retail management)
Mentor and role model
Drive behaviors
Customer experience
The job posting seeks a Lead for a retail store at Jordancreektowncenter, responsible for mentoring staff, ensuring customer service excellence, and supporting store leadership in achieving operational goals. The ideal candidate should possess strong communication skills, leadership abilities, and a focus on continuous improvement, with a requirement to speak French for positions in Quebec

Job Summary

  • You will support the store leadership team by performing functional tasks as assigned, acting as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise.
  • Your role involves leading processes and/or areas of the business, executing tasks, and maintaining productivity to ensure goals are met, while teaching and coaching your team to drive behaviors for a best-in-class customer experience.
  • Key responsibilities include serving as a role model, supporting the store leadership team in effective collaboration, building and sharing expertise, and handling unique customer interactions.

Matching Summary

Match Score: 75

The job posting seeks a Lead for a retail store at Jordancreektowncenter, responsible for mentoring staff, ensuring customer service excellence, and supporting store leadership in achieving operational goals. The ideal candidate should possess strong communication skills, leadership abilities, and a focus on continuous improvement, with a requirement to speak French for positions in Quebec.

Skills & Requirements

Must-have

  • mentor and role model
  • drive behaviors
  • customer experience
  • functional expertise
  • lead processes
  • speak French

Nice-to-have

  • continuous improvement and growth
  • inspire others through coaching
  • unique or complex customer interactions
  • effective technology utilization

Key Requirements

  • Must be able to speak French

Work Rights

Not specified

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