Assistant It Supporter

DSV Panalpina AS

On-site
First line support services
Itsm tool usage
User administration
DSV Panalpina AS is seeking an Assistant IT Supporter to provide first-line IT support and assist users with technology-related issues. The role involves user administration, issue diagnosis, and collaboration with various teams, all while maintaining high service standards

Job Summary

  • The Assistant IT Supporter is responsible for providing information and help in resolving IT related problems within Group DSV.
  • Receiving reports from users (phone, mail, WWW), initial classification in our ITSM tool, assigning them to corresponding helpdesk, 2nd and 3rd line teams.
  • At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics.

Matching Summary

Match Score: 75

DSV Panalpina AS is seeking an Assistant IT Supporter to provide first-line IT support and assist users with technology-related issues. The role involves user administration, issue diagnosis, and collaboration with various teams, all while maintaining high service standards.

Skills & Requirements

Must-have

  • First line support services
  • ITSM tool usage
  • User administration
  • English fluency B2 level

Nice-to-have

  • ITIL awareness
  • Work in international environment
  • Professional skills development

Key Requirements

  • Experience not required

Work Rights

Not specified

Tailored Resume

Cover Letter