Not specified; salary reviews mentioned as pyrt of...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys
Job Summary
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
The position offers flexibility to work from home up to 3 days per week starting from month three, subject to performance and approval.
EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and access to an Employee Assistance Program.
Matching Summary
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
Salary
Not specified; Salary reviews mentioned as part of entitlements
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
Nice-to-have
Allied health or rehabilitation background
Empathetic and supportive approach
Strategic decision-making abilities
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)