Strong experience in strategy or business planning
Proven ability to translate complex analysis into recommendations
Experience preparing board level materials for executives
Fidelity National Information Services is seeking a Sr. Director of Strategy & Planning for their Client Office, focusing on enhancing client engagement strategies and analytics. The ideal candidate will have substantial experience in strategy and analytics, particularly in financial services, and will play a crucial role in shaping client retention and growth initiatives
Job Summary
You will lead client strategy and analytics for FIS' Client Office, setting a clear strategic direction and ensuring client engagement initiatives deliver measurable impact.
The role involves establishing a 'North Star' vision for client engagement, designing frameworks that drive long-term loyalty, and defining segmentation strategies.
FIS offers a multifaceted job with high responsibility, a modern international work environment, and opportunities for professional education and personal development.
Matching Summary
Match Score: 85
Fidelity National Information Services is seeking a Sr. Director of Strategy & Planning for their Client Office, focusing on enhancing client engagement strategies and analytics. The ideal candidate will have substantial experience in strategy and analytics, particularly in financial services, and will play a crucial role in shaping client retention and growth initiatives.
Skills & Requirements
Must-have
Strong experience in strategy or business planning
Proven ability to translate complex analysis into recommendations
Experience preparing board level materials for executives
Track record of delivering transformation initiatives end to end
Ability to operate in complex matrixed organizations
Nice-to-have
Experience within client strategy or customer experience functions
Exposure to large global regulated financial services organizations
Experience building or leading small specialist teams
Familiarity with client analytics dashboards at scale
Excellent executive communication and storytelling skills