Senior Manager, It Service Management

Integer

Base salary not specified; cash-based incentive pr...
**
10 years of itsm experience
Itil v3 or v4 knowledge
Sox itgc audit readiness
** Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with ITIL best practices. The ideal candidate will have extensive experience in IT service management and governance, particularly in SOX compliance and data management, while being part of a culture that values innovation, collaboration, and integrity. **

Job Summary

  • The role requires owning the ITSM practice design and operating model aligned to ITIL best practices.
  • Candidates must lead SOX IT General Controls audit readiness and enforce evidence standards for the IT organization.
  • The position offers a comprehensive benefits package including medical, dental, vision, and immediate 401(k) matching.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with ITIL best practices. The ideal candidate will have extensive experience in IT service management and governance, particularly in SOX compliance and data management, while being part of a culture that values innovation, collaboration, and integrity. **

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, 401(k) match

Skills & Requirements

Must-have

  • 10 years of ITSM experience
  • ITIL v3 or v4 knowledge
  • SOX ITGC audit readiness
  • Incident Change Problem management
  • CMDB governance and data integrity

Nice-to-have

  • ITIL Intermediate certification
  • Large-scale IT modernization experience
  • Executive communication skills
  • Balance control with agility mindset

Key Requirements

  • Bachelor's degree in CS or IT
  • Minimum 10 years ITSM experience
  • Strong working knowledge of ITIL
  • Experience with SOX ITGCs
  • Proven ability to lead through influence

Work Rights

Not specified

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