Account Coordinator, Bilingual (english/french)

CHEP

Multiple Locations
Base: $64,000 - $88,000 annually; bonus/equity: no...
Hybrid
Bilingual english/french communication
Customer account relationship management
Data analysis and reporting
Step into a fast-paced, customer-focused role where every interaction makes an impact, supporting customers through inbound calls and emails, delivering solutions, building relationships, and creating standout experiences

Job Summary

  • Step into a fast-paced, customer-focused role where every interaction makes an impact, supporting customers through inbound calls and emails, delivering solutions, building relationships, and creating standout experiences.
  • You'll own a defined customer portfolio, giving you a powerful platform to influence account performance and drive proactive, measurable results, collaborating daily with teams across Finance, IS, Operations, Logistics, Asset Management, and Sales.
  • This position is a key growth engine for the organization, offering opportunities to build strong connections with key and senior-level contacts, identify new opportunities, expand services, and elevate customer satisfaction.

Matching Summary

Step into a fast-paced, customer-focused role where every interaction makes an impact, supporting customers through inbound calls and emails, delivering solutions, building relationships, and creating standout experiences.

Salary

Base: $64,000 - $88,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English/French communication
  • Customer account relationship management
  • Data analysis and reporting
  • Problem resolution and root cause analysis
  • Proactive customer engagement

Nice-to-have

  • Commercial sustainability focus
  • Continuous process improvement mindset
  • Consultative approach to customer education
  • Adaptability in a fast-paced environment

Key Requirements

  • Bachelor's degree or College Diploma
  • 3-5 years Sales/Service experience
  • Experience with financial measures and KPIs
  • Experience in a matrix structure
  • Customer account relationship management experience
  • Ability to drive service quality
  • Expertise in eliminating business process waste

Work Rights

Not specified

Tailored Resume

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