As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations
Job Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
You’ll join a collaborative team within GBIS, partnering closely with developers, architects, security teams, business stakeholders, and project squads to uplift system stability, enhance user experience, and ensure operational readiness across the corporate application landscape.
Benefits of working with us include: A safe and supportive culture that values diversity and inclusion. Flexible hybrid work arrangements. Genuine career development and advancement pathways.
Matching Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Skills & Requirements
Must-have
Level 2/3 enterprise application support
ITIL processes and service management
Troubleshooting and problem-solving capability
ServiceNow administration and ITSM processes
Change, release, and deployment processes
Data loads and onboarding processes
Nice-to-have
Agile methodologies and cross-functional delivery
SAP or SuccessFactors experience
Continuous improvement initiatives
Scalability and supportability insights
Key Requirements
Australian Citizen
Degree in Information Systems, Computer Science, or equivalent experience
ITIL or ServiceNow certifications (highly regarded)
Experience in large-scale or regulated environments