Manager, Field Service Engineering

Rolls-Royce Group

Mankato, MN, US
$107,520 - $174,720-annually py
**
Manage field service engineering group
Resolve customer issues and complaints
Oversee system commissioning and service
** Rolls-Royce Group is seeking a Manager of Field Service Engineering in Mankato, MN, responsible for overseeing field service operations and ensuring customer satisfaction while managing service engineers. The ideal candidate will have a background in mechanical or electrical engineering, personnel management, and experience with diesel systems. **

Job Summary

  • The Manager, Field Service engineering has safety, employee, customer satisfaction, and business/financial responsibilities.
  • This position manages the daily activities of the field service engineering group, by taking care of customer needs and managing Service engineers in a manner that makes the Service Department profitable and efficient.
  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.

Matching Summary

Match Score: 75

** Rolls-Royce Group is seeking a Manager of Field Service Engineering in Mankato, MN, responsible for overseeing field service operations and ensuring customer satisfaction while managing service engineers. The ideal candidate will have a background in mechanical or electrical engineering, personnel management, and experience with diesel systems. **

Salary

$107,520 - $174,720-Annually

Skills & Requirements

Must-have

  • Manage field service engineering group
  • Resolve customer issues and complaints
  • Oversee system commissioning and service
  • Inspect failed parts for root cause analysis
  • Provide technical guidance to technicians

Nice-to-have

  • Pioneer next generation innovation
  • Develop skills to highest levels
  • Work in an international environment
  • Foster a welcoming and innovative work environment

Key Requirements

  • 5 years project and personnel management with diesel systems
  • 9 years project and personnel management with diesel systems
  • Bachelor's degree in mechanical, Electrical Engineering or Engineering Technology
  • Ability and willingness to travel - domestic and international (Less than 10%)

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter