Retail Customer Service Officer

Australia Post

Joondalup, Australia
Base: $28.58 increases to $30.55 after 3 months; b...
On-site
Performing customer sales transactions
Managing high value transactions
Conducting identity services transactions
Australia Post is seeking a Retail Customer Service Officer in Joondalup, Australia, to enhance customer experiences and support local businesses. The role focuses on providing exceptional service while managing transactions and assisting with various customer needs

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You will be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Joondalup, Australia, to enhance customer experiences and support local businesses. The role focuses on providing exceptional service while managing transactions and assisting with various customer needs.

Salary

Base: $28.58 increases to $30.55 after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Performing customer sales transactions
  • Managing high value transactions
  • Conducting identity services transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly
  • Standing for your shift

Nice-to-have

  • Friendly and enthusiastic team player
  • Customer-centric approach
  • Building rewarding customer relationships
  • Promoting products and services

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Must travel between suburbs

Work Rights

Not specified

Tailored Resume

Cover Letter