Honda Service Bdc Representative

Priority Honda Roanoke

Roanoke, Virginia, United States
Competitive pyy; benefits: medical, dental, vision...
**
Strong communication skills across phone text and email
Customer-service mindset with positive professional attitude
Ability to multitask in a fast-paced environment
** Priority Honda Roanoke is seeking a motivated Service BDC Representative to enhance customer service operations within their dealership. The ideal candidate should possess strong communication skills and a customer-service mindset, contributing to a positive customer experience and driving service traffic. **

Job Summary

  • The role involves handling inbound and outbound calls, texts, and emails to schedule service appointments and follow up with customers regarding maintenance reminders.
  • Candidates will work closely with the service advisors and management team to drive service traffic and deliver an outstanding customer experience from first contact to arrival.
  • The position offers best-in-class industry benefits including competitive pay, medical dental and vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Priority Honda Roanoke is seeking a motivated Service BDC Representative to enhance customer service operations within their dealership. The ideal candidate should possess strong communication skills and a customer-service mindset, contributing to a positive customer experience and driving service traffic. **

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Strong communication skills across phone text and email
  • Customer-service mindset with positive professional attitude
  • Ability to multitask in a fast-paced environment

Nice-to-have

  • Previous BDC or call center experience
  • Automotive industry experience
  • Reliability punctuality and team-first mentality

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter