Business Process Analyst - Global Services & Support
Boston Dynamics
Waltham, Massachusetts, United States
Base: $89,000 to $110,878 annually; bonus/equity: ...
End-to-end process design
Cross-functional collaboration
Service delivery improvement
The Business Process Analyst is responsible for analyzing, designing, and optimizing end-to-end service and support processes to translate service strategy into coordinated, cross-functional execution
Job Summary
The Business Process Analyst is responsible for analyzing, designing, and optimizing end-to-end service and support processes to translate service strategy into coordinated, cross-functional execution.
This role acts as a bridge between Global Services & Support, Finance, Manufacturing, and IT, ensuring operational needs are converted into scalable, repeatable, and well-governed systems.
Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure.
Matching Summary
The Business Process Analyst is responsible for analyzing, designing, and optimizing end-to-end service and support processes to translate service strategy into coordinated, cross-functional execution.
Salary
Base: $89,000 to $110,878 annually; Bonus/Equity: annual bonus structure; Benefits: medical, dental vision, 401(k), paid time off
Skills & Requirements
Must-have
End-to-end process design
Cross-functional collaboration
Service delivery improvement
Process governance standards
Enterprise systems knowledge
Nice-to-have
Systems thinker
Scalable repeatable systems
Operational rigor
Ambiguity management
Attention to detail
Key Requirements
Bachelor's degree in business, operations, or related field
Enterprise-scale process design experience
Scaled, audit-aware, or regulated environment experience